Mobile Banking

Mobile Banking

MyHana Mobile Banking is a service from Hana for personal to facilitate the customer to do any fincancial transaction via Android & iOS smartphone.

MyHana Mobile Banking Features:

  • Balance Inquiry & Transaction History
    Check balance inquiry and transaction history for the last 1 years.
  • Overbooking and Transfer to Another Bank
    Overbooking transaction and transfer balance to any account with a choice of online transfer, LLG, RTGS and schedule transfer.
  • Bill Payment
    Bill payments such as credit card, electricity, water supply, insurance, zakat and others.
  • Online Purchase
    Purchase transaction such as prepaid voucher or internet data package that can be selected as needed.
  • Open Deposit Account and Hana Future Savings
    You could open deposit account and Hana Future Savings without need to visit the branch.
  • Hana Qpay
    Cashless payment using (Qris) without having to top up to any e-wallet.

Features

  • Block Debit Card
    This menu is used to stop the usage of selected debit card.
  • Dormant Account Activation
    To reactivate your dormant account (if your account has not been used for any transaction for more than 6 months).
  • Change Debit Card PIN
    For your safety please change your debit card PIN regularly.
  • Blocking/Releasing Signed Transaction
    This menu allows you ti block signed transaction for debit card merchant transaction. If you block signed transaction, debit merchant transaction can be authorized only by PIN.
  • Blocking/Releasing Overseas Transaction
    This menu allows you to block/unblock transactions (cash withdrawal and debit merchant) in overseas countries.

Terms & Conditions

Transaction Limit & Fees
Transaction Limit/Transaction * Limit/Day * Fee *
Overbooking between same Customer’s account Unlimited Unlimited Free
Overbooking between different Customer’s account 500.000.000 1.000.000.000 Free
Online Transfer 50.000.000 1.000.000.000 6.500
LLG 500.000.000 1.000.000.000 3.000

* * in Rupiah

Registration

After register to MyHana Mobile Banking through Customer Service, you can directly download the MyHana Mobile Banking application either through Playstore (Android) or App Store (iOS) and register as follow:

  1. Click Logion option on the bottom bar in MyHana Mobile Banking.
  2. Select Register Member.
  3. Enter a temporary User ID sent via SMS to your mobile phone.
  4. Enter your Debit Card Number.
  5. Enter your Debit Card PIN.
  6. Click on the Agree checkbox in MyHana Mobile Banking terms and conditions section, then click the Verification button.
  7. Enter the User ID that you want as your permanent User ID, click Check Availability to ensure that this User ID has never been used by other MyHana Mobile Banking users.
  8. Enter your password (alphanumeric format).
  9. Re-enter your password.

If Customer has registered to MyHana Mobile Banking, then the User ID and password automatically can be used on MyHana Internet Banking services.

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