Terms & Condition 

1. The program is valid from 1 April to 30 June 2026.
2. The program applies to payments made using Hana Bank Debit Cards and LINE Bank by Hana Bank Debit Cards with GPN and/or VISA logos, as well as QRIS, at all merchants (both online and offline), excluding e-wallet top-up transactions.
3. Customers are entitled to receive one (1) cashback during the program period. The cashback applies to five (5) customers with the highest number of valid transactions (frequency) during the program period, with the following details:
   • Top 1: Cashback of IDR 2,000,000
   • Top 2: Cashback of IDR 1,000,000
   • Top 3–5: Cashback of IDR 500,000
4. The program is subject to the following terms and conditions:
   • Minimum transaction of IDR 10,000 at all merchants (online and offline). Failed or refunded transactions are not eligible.
   • Transactions at the same merchant are counted up to a maximum of five (5) transactions per month. Any additional transactions will not be included in the program calculation.
   • Customers must maintain a minimum account balance of IDR 500,000 during the program period.
   • In the event of a tie in the number of transactions, the winner will be determined based on the customer who reaches the transaction count first.
5. Customers eligible for cashback will be announced within a maximum of 20 working days after the program period ends through Hana Bank’s official channels.
6. Cashback will be credited within a maximum of 7 working days after the announcement. If the payment date falls on a public holiday, it will be processed on the next working day.
7. Any applicable taxes on the rewards, in accordance with Indonesian tax regulations, will be borne by Hana Bank.
8. This program is not applicable to Hana Bank employees.
9. This program cannot be combined with other programs organized by Hana Bank or LINE Bank by Hana Bank.
10. In the event of any indication of violations or fraudulent activities, Hana Bank and the Merchant reserve the right to cancel and/or revoke the cashback granted to the customer.
11. Hana Bank reserves the right to amend and/or add to the terms and conditions of the program by notifying customers in advance, in accordance with the timeframe set by the regulator, through official communication channels determined by Hana Bank.
12. For any inquiries or complaints regarding the program, customers may contact:

• Call Hana: 1-500-021 (24 hours)
• WhatsApp Official Hana Bank: 0811-9710-0021 (08.00 – 22.00 WIB)
• Email: help@linebank.co.id
• Or visit the nearest Hana Bank branch

13. By participating in this program, customers are deemed to have read, understood, and agreed to all applicable terms and conditions.
14. Customers must comply with all instructions and terms provided by Hana Bank, as well as all applicable laws and regulations governing the use of services and transactions related to this program.
15. PT Bank KEB Hana Indonesia (Hana Bank) is permitted and supervised by the Otoritas Jasa Keuangan (OJK) and Bank Indonesia (BI) and is a participant of Lembaga Penjamin Simpanan (LPS).